The Contact Centre and Customer Service team at the Public Works Authority (Ashghal) has secured impressive results while ...

The solution lies in transforming a previously reactive customer support department into a proactive CX Hub. To help ...

Build SEO strategies around real customer behavior, not just keywords. When you understand why people search, your content ...

With AI shaping everything from operations to customer engagement, the F&B industry is on the cusp of a new era where success ...

The adoption aims to help the rental firm improve customer experience and gain greater control over service, maintenance and ...

Turning data into dashboards isn’t enough. The real ROI comes when insights drive action—changing how teams work, serve ...

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Faisalabad Electric Supply Company (FESCO) has launched a vigorous campaign to improve Customer Services and in this connection, ...

Mitchell Shire Council is proud to have been awarded the Smooth Sailing Award for Service Optimisation and Customer Experience at the 2025 MAVLab ...

Bajaj Allianz Insurance is now Bajaj Life Insurance, but service quality, reliability, and products that individuals ...