Contact Center AI combines advanced machine learning, natural language processing (NLP), automation, and real-time analytics.

The Providence City Council on Thursday voted to ban the use of gas-powered leaf blowers in the city. Council members granted ...

Google has announced that it will invest $4 billion in Arkansas through 2027. Google announced the investment, alongside ...

The contact center software market offers opportunities through global expansion, AI-enhanced solutions like chatbots and ...

Joe Grantham is a contributor from the UK with a degree in Classical Studies. His love for gaming is only rivaled by a deep passion for medieval history, which often seeps into his articles. With over ...

Plans are now in motion to upgrade the Washington Crown Center Mall. At *** public hearing tonight, prospective buyers unveiled future plans for the mall. Covering Washington County, reporter Jordan ...

PHOENIX — One person is dead and another was injured with serious, life-threatening injuries at Sun Health Grandview Terrace care center in Sun City West on Monday. According to the Maricopa County ...

What if the power of advanced natural language processing could fit in the palm of your hand? Imagine a compact yet highly capable model that brings the sophistication of retrieval augmented ...

The new Springdale Senior Center officially opened its doors on Tuesday, welcoming the city's seniors into the new space located at 823 E Emma Ave. The new 40,000-square-foot center held a soft launch ...

The Adirondack Mountain Club on Thursday temporarily closed its welcome center on Route 73 between Keene and Lake Placid, its executive director said on Monday. It will not open for the cross-country ...

President Donald Trump has said that he plans to host the 2025 Kennedy Center Honors on Dec. 7, 2025 Kayla Bartkowski/Bloomberg via Getty ; Jon Kopaloff/Getty President Donald Trump has said that he ...