The biggest barrier to AI in customer experience success isn't technology sophistication—it's data fragmentation. Learn how ...

Wesco Distribution’s automation lead Max Ioffe has built a program where the business owns the bots — not the other way ...

Zach began writing for CNET in November, 2021 after writing for a broadcast news station in his hometown, Cincinnati, for five years. You can usually find him reading and drinking coffee or watching a ...

PayPal (NASDAQ:PYPL) announced on Monday a new way to send and receive money through a personalized, one-time payment link that can be shared in any conversation. Shares were +0.55% pre-market to ...

(Bloomberg) -- A popular Chinese financial data provider has halted releasing figures tracking local bond flows, according to some of the firm’s clients, as a rally in the country’s stock market fuels ...

1545 ET – Demand for Treasurys come back and yields fall as this week’s batch of labor data starts with a bit of a whimper. July JOLTS report shows a decline in job openings. August ADP data due ...

Cloudflare Inc., Zscaler Inc. and Palo Alto Networks Inc. have become the latest companies to be affected by the Salesloft breach, a widespread Salesforce Inc.-related security incident that has been ...

Cybersecurity company Zscaler warns it suffered a data breach after threat actors gained access to its Salesforce instance and stole customer information, including the contents of support cases. This ...

Leveraging voice assistants that are tailored explicitly for the OT empowers regional clinicians to overcome both technical and workflow hurdles ...