(NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced a ...

Facebook Inc said on Monday it would buy customer service startup Kustomer, as the world's largest social network adds tools to attract more sellers to its platforms.

The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

Discord has revealed the theft of around 70,000 government-issued ID photos in a recent data breach. The platform was targeted by cybercriminals who compromised one of Discord's t ...

The new paid service replaces the Agentspace app launched in 2024 and grounds the AI assistant in a range of business data.

Mar Vista Investment Partners, LLC, an investment management company, released its “Mar Vista U.S. Quality Strategy” ...

How Microsoft built a $4T AI moat. Its strategy isn't just tech but a masterclass in using its captive enterprise empire to ...

Salesforce will announce next week two new capabilities designed to make its AI agents more versatile and useful for ...

Salesforce has refused to comply with an extortion demand from a crime syndicate claiming to have stolen approximately 1 ...

Salesforce will not pay hackers demanding ransom after a group called ShinyHunters claimed to have stolen client information.