Alejandra Pulido of Domu is transforming debt collection with AI-powered voice bots, enhancing efficiency, empathy, and customer engagement.

The success of the Nissan KSA campaign underscores Infobip’s position as a leader in conversational experiences and AI innovation in marketing engagement. By enabling brands to create these unique, ...

The Amazon retail site's conditions of use prohibit “any use of data mining, robots, or similar data gathering and extraction tools.” In November 2024, Amazon asked Perplexity to stop deploying AI ...

"Support is special because you’re putting an autonomous AI agent right in front of your customer," Upadhyay says. "You have ...

Bede Bahrain, the innovative microfinance solutions app, has announced the launch of two new AI services powered by Zain ...

Aurora Mobile Limited (NASDAQ: JG) ("Aurora Mobile" or the "Company"), a leading provider of customer engagement and marketing technology services in China, recently showcased its flagship platforms, ...

At Skift Global Forum East, Almosafer CEO Muzzammil Ahussain shared how the company is scaling AI across operations.

The UK bank's "Scam Intelligence" tool uses Google's Gemini to analyze images and texts for red flags, aiming to reduce ...

Sinch reports on 2025 Black Friday trends, highlighting the demand for early promotions, omnichannel communication, swift ...

If you chat with ChatGPT via WhatsApp, you only have a few months left before you'll have to find an alternative.

When you make a voice call through Zoom, FaceTime or WhatsApp, you're not just sharing what you say. You're revealing your ...

Saudi Arabia-based HRtech Velents.ai has raised $1.5 million from angel investors, including executives from Google and BCG.