Synthflow AI, the enterprise voice AI platform, today announced the launch of its WhatsApp Business Calls integration. This update enables enterprises to deliver the same speed, consistency, and ...

Meta has unveiled new tools designed to help WhatsApp and Messenger users protect themselves from scams and keep their ...

In a bid to improve business discoverability, WhatsApp is expanding promotional tools through the Status and Updates tabs. Major brands such as Maruti Suzuki, Flipkart, and Air India are already using ...

In today's digital age, marketing for small businesses has become easier and more affordable than ever. Social media and ...

Uh oh, Meta is implementing a change that some users aren’t going to like (and others are going to applaud). Due to new ...

If you’re not yet using WhatsApp Business to interact with your customers, now is the time to get started. The Fast Company Executive Board is a private, fee-based network of influential leaders, ...

WhatsApp will soon block third-party AI chatbots from operating on its platform, a move that effectively makes Meta AI the only assistant allowed on the world’s biggest messaging app.

Timely replies and human-centered support on social media aren't optional anymore – they're expected. Here’s what brands need to know to get it right. Every tweet, direct message, and comment holds ...