Synthflow AI, the enterprise voice AI platform, today announced the launch of its WhatsApp Business Calls integration. This update enables enterprises to deliver the same speed, consistency, and ...

In a bid to improve business discoverability, WhatsApp is expanding promotional tools through the Status and Updates tabs. Major brands such as Maruti Suzuki, Flipkart, and Air India are already using ...

In today's digital age, marketing for small businesses has become easier and more affordable than ever. Social media and ...

Meta has unveiled new tools designed to help WhatsApp and Messenger users protect themselves from scams and keep their ...

Uh oh, Meta is implementing a change that some users aren’t going to like (and others are going to applaud). Due to new ...

Bianca Ho and Ken Yeung believe that WhatsApp represents the future for businesses as they engage with their customers—and the rapid growth of WATI, the company they cofounded, suggests they may well ...

Timely replies and human-centered support on social media aren't optional anymore – they're expected. Here’s what brands need to know to get it right. Every tweet, direct message, and comment holds ...