Smaller BPOs in the Philippines are coming under scrutiny as authorities investigate whether some are secretly operating as ...

Technology professionals in Argentina overwhelmingly prefer to be paid in U.S. dollars or cryptocurrencies such as ...

Mexico has prepared a new legal and policy framework to upgrade its cybersecurity defenses. The plan sets out a national ...

Indra Group has finalized an agreement to sell its Business Process Outsourcing (BPO) operations to Teknei, a Bilbao-based ...

Three industry leaders spoke about what it takes to start doing business in Latin America during Nexus Miami panel hosted by Nearshore Americas Managing Editor Tim Zyla. B&H Compliance CEO Susana ...

Two months after the Trump administration imposed a $100,000 fee on new H-1B visa petitions, nearshore service providers say ...

India-born BPO and compliance services provider Provana has entered the Latin American market through the acquisition of Neostella’s staffing business, adding teams located in Colombia and the United ...

One after another, Wall Street firms are announcing job cuts in the name of AI-driven innovation. But critics argue AI is just a convenient scapegoat, and the real forces behind the layoffs lie ...

Montevideo has overtaken its regional peers as the most expensive city in Latin America to buy a home, while Quito ranks as the cheapest, according to new data from the Torcuato Di Tella University ...

The largest customer-experience outsourcers in the world are betting big on artificial intelligence as a game-changer for the service economy, however recent earnings calls show the sector is ...

TTEC Holdings’ five-year decline is continuing after the customer-experience outsourcer reported another quarter of decreasing revenue while its founder abandoned plans to take the company private. In ...

A growing wave of Latin American tech professionals is making Spain their new home, as the country opens its doors to fill a widening tech talent gap. Over 415,000 Argentines now live in Spain.