Contact us for help with pay, compensation and benefits, and for technical issues when using MyGCPay, the Compensation Web Applications (CWA) and the Phoenix pay system.

Unfortunately, thousands of public service workers are still faced with old and new Phoenix pay problems. We want to remind all PSAC members of the resources they have available from …

Dec 2, 2018 · Our Phoenix help team is available here to support you. To best serve you, please fill out the below form. Requests from members with zero pay or experiencing significant …

Public service pay is complex and using Phoenix can be challenging. Understanding how the pay system works and how to effectively use Phoenix can help prevent new pay issues. Visit …

MyPay Your DFO Pay Team is working to support you with tools, resources, and assistance to help you navigate the Phoenix pay system, as well as providing individual pay support from …

Information concerning the pay and pension products including publications, directives, bulletins and communiques, as well as other information of a general nature concerning the Service Line.

Jun 11, 2025 · The Liberal government launched Phoenix in 2016 after the previous Conservative government had initiated the platform. Problems soon arose as public servants struggled to …

Have you been impacted by Phoenix? PSAC’s mission is to defend and support federal public service workers. Nobody knows better than we do how hard you work for Canadians. That’s …

19 hours ago · The Phoenix pay system began processing public servants’ pay in 2016, but problems began to show up almost immediately. Ron Ward/The Canadian Press

Jul 10, 2025 · Learn about the pay system and services for government employees. Access tools to ensure timely and accurate processing. Basic Phoenix tasks, fact sheets and support …